Due to some changes at our upstream domain name registrar, we need to reset the contact email for some domain names in order to better manage them. In these cases the domain contact email will be set to firstname.lastname@example.org, so please don't be alarmed if you see any email notifications about this sent to your existing domain registrant ... Read More »
For the good of everyone we've disabled the default PHP mail() function in an effort to combat spam being send from any compromised customer websites. It's unfortunate that we've had to take this action but it's a case where one or two neglected sites can become compromised and ruin email deliverability for everyone. If you need to send mail from ... Read More »
WordPress version 4.9.8 has been released and your website should have automatically updated to this latest security update.You may have received an email as follows: Your site at https://www.yourdomain.com has been updated automatically to WordPress 4.9.8. No further action is needed on your part. For more on version 4.9.8, see the About ... Read More »
Our upstream provider in Cambodia has been experiencing some instability with the DNS servers that we use due to new country-wide DNS regulations in Cambodia.On our servers this has affected some mail bound for external servers and SSL websites which rely on DNS lookups.Most issues were reported on Saturday 14/07 and clients that were ... Read More »
Please check the hostname you are using to connect to cPanel or mail.If you are still using "web01.hostasean.com" or "web02.hostasean.com" in your bookmarks or mail client settings, please change this to "yourdomain.com" or "mail.yourdomain.com"So your addresses should be set to:cPanel: https://yourdomain.com:2083 Incoming Mail (IMAP): ... Read More »
We've upgraded the software packages on Cambodia Web Server 1 today. The most significant change is that PHP 7.0 and 7.1 have been added to the available versions for you to select in cPanel and our managed customer websites have already been upgraded. You can now select a PHP version from 5.4, 5.5, 5.6, 7.0 or 7.1 for each domain on your account ... Read More »
We have made some major updates to our client area on https://manage.hostasean.comOur new customised template should make it easy for you to manage your services, domain registrations and invoices. You can also access cPanel functions for your hosting account from directly within the client area.Please let us know at email@example.com if you ... Read More »
The main control panel software - cPanel and Web Host Manager (WHM) has been updated to version 60.0. You may notice some new interface changes. Please let us know if you have any issues.
Everything is quiet for our customers in Phnom Penh so we are taking advantage of the Pchum Ben holidays in Cambodia to upgrade our main servers to better hardware over the weekend. You may experience the odd connectivity issue during this period, if you have any problems please contact us at firstname.lastname@example.org.Have a good Pchum Ben holiday. Read More »
We're moving the main Cambodia web server and you may experience a short period of downtime from midnight tonight.
Estimated time to completion is around 60 to 90 minutes.
This is part of our upgrade to new hardware with improved redundancy.
Thank you for your cooperation.