We have been notified by our network provider of urgent network maintenance that will be carried out from 16:00 (UTC+7, Indochina time) on Saturday 13/03/2021. Unfortunately disruption is unavoidable but we hope it will be limited. This will affect customers on Cambodia Web Server 1.You may experience connectivity issues to your websites and ... Read More »
Planned server migration starting from 21:00 on 10/06/2020 expected to be approx 4-5 hours.
We are transferring to a new server, please be advised there will be mail delays and database freeze during this period but websites should stay online and available.
Typical customers in Southeast Asia shouldn't notice significant disruption.
In the evening of Tuesday 18th February we experienced a serious disk error on our primary Cambodia web server. This has brought the service down for an extended amount of time. We made the decision to attempt to fix and restore the disk in full rather than the quick fix option of reverting to the last full backup from 16/02. Reverting to the ... Read More »
Due to some changes at our upstream domain name registrar, we need to reset the contact email for some domain names in order to better manage them. In these cases the domain contact email will be set to email@example.com, so please don't be alarmed if you see any email notifications about this sent to your existing domain registrant ... Read More »
For the good of everyone we've disabled the default PHP mail() function in an effort to combat spam being send from any compromised customer websites. It's unfortunate that we've had to take this action but it's a case where one or two neglected sites can become compromised and ruin email deliverability for everyone. If you need to send mail from ... Read More »
WordPress version 4.9.8 has been released and your website should have automatically updated to this latest security update.You may have received an email as follows: Your site at https://www.yourdomain.com has been updated automatically to WordPress 4.9.8. No further action is needed on your part. For more on version 4.9.8, see the About ... Read More »
Our upstream provider in Cambodia has been experiencing some instability with the DNS servers that we use due to new country-wide DNS regulations in Cambodia.On our servers this has affected some mail bound for external servers and SSL websites which rely on DNS lookups.Most issues were reported on Saturday 14/07 and clients that were ... Read More »
Please check the hostname you are using to connect to cPanel or mail.If you are still using "web01.hostasean.com" or "web02.hostasean.com" in your bookmarks or mail client settings, please change this to "yourdomain.com" or "mail.yourdomain.com"So your addresses should be set to:cPanel: https://yourdomain.com:2083 Incoming Mail (IMAP): ... Read More »
We've upgraded the software packages on Cambodia Web Server 1 today. The most significant change is that PHP 7.0 and 7.1 have been added to the available versions for you to select in cPanel and our managed customer websites have already been upgraded. You can now select a PHP version from 5.4, 5.5, 5.6, 7.0 or 7.1 for each domain on your account ... Read More »
We have made some major updates to our client area on https://manage.hostasean.comOur new customised template should make it easy for you to manage your services, domain registrations and invoices. You can also access cPanel functions for your hosting account from directly within the client area.Please let us know at firstname.lastname@example.org if you ... Read More »