Website Maintenance & Support Package

  • WordPress/CMS updates
  • Plugin & Theme updates
  • User / access control management
  • Security plugin maintenance & monitoring
  • Remote database backups and managed website backups
  • Google Search Console / Analytics setup & monitoring
  • Uptime and service monitoring
  • Managed DNS records
  • Search Engine Optimisation (SEO) recommendations
  • Manage domain & page redirects
  • E-commerce and payment service support
  • Personalised support
  • Full management of your web hosting plan
  • Site loading speed optimisation & monitoring
  • Cache/minify plugin setup and maintenance
  • Exclusive access to new and experimental services

Work performed under this plan is assigned for ongoing website maintenance and support via email and Skype when needed. You can request small modifications and updates as part of this ongoing service. For specific requests (such as updates rather than bug fixes and technical maintenance) up to one hour of developer time is included each month with additional available if required. We aim to resolve each request within 48-72 hours but can often respond and resolve your issue right away.

In the background we'll keep all the software updated, keep track of any software licenses, and offer solutions for any problems that arise when updating. This makes sure everything stays online and secure so you can stick to running your business. Package covers one existing website and requires you have a web hosting package with us.

  • This support and website maintenance package is ideal if you need someone to keep an eye on your website to ensure it stays free from hackers and to ensure all is set up correctly in the eyes of Google for SEO. Your site is monitored and you get a developer to contact when something goes wrong or whenever you want to make a small update. This can include the following – depending what is suitable for your website