Planned server migration 11/06/2020 00:00 approx 4-5 hours (Resolved)
  • Priority - High
  • Affecting Server - web01.hostasean.com

  • Planned server migration from 21:00 on 10/06/2020 expected to be approx 4-5 hours.

    We are transferring to a new server, please be advised there will be mail delays during this period but websites should stay online and available.

  • Date - 10/06/2020 21:00 - 11/06/2020 05:00
  • Last Updated - 12/06/2020 21:14
Connectivity Issues to Cambodia Web Server 1 (Resolved)
  • Priority - Critical
  • Affecting Server - web01.hostasean.com

  • Currently experiencing connectivity issues to our Cambodia Web Server 1.
    Normal service should be restored shortly.

    Please check our status page for the latest: https://support.hostasean.com/status

  • Date - 18/02/2020 00:00 - 19/02/2020 00:00
  • Last Updated - 19/02/2020 21:42
Currently Performing Maintenance (Resolved)
  • Priority - High
  • Affecting Server - web01.hostasean.com

  • Our engineers are currently performing maintenance on Cambodia Web Server 1 and our network during the evening of Sunday January 6th 2019. Apologies if you experience connectivity issues or an increased error rate during this period.
    Normal service should be restored shortly.

    Our customer support portal will be unaffected during this time if you need any help please log in to your client area at https://manage.hostasean.com/clientarea.php or view our live status at https://support.hostasean.com/status/

    Thank you, we apologise for any inconvenience caused.

    Please check our status page for the latest: https://support.hostasean.com/status

  • Date - 07/01/2019 02:39 - 07/01/2019 03:20
  • Last Updated - 06/01/2019 19:39
Temporary Mail Delivery Issues (Resolved)
  • Priority - High
  • Affecting Server - web01.hostasean.com

  • Apologies for the inconvenience but we are currently experiencing intermittent mail delivery issues to some recipient domains.

    We are actively working on resolving this issue.

  • Date - 21/12/2017 08:02 - 04/03/2018 20:40
  • Last Updated - 21/12/2017 11:02
Maintenance Reboot Planned - Thursday Evening (Resolved)
  • Priority - High
  • Affecting Server - web01.hostasean.com

  • The host node for Cambodia Web Server 1 will be rebooted this evening for scheduled maintenance. Thursday 6th April, 2017 after 8pm (ICT - Cambodia time).

    This may cause brief connectivity issues to your websites and email but service will be restored within a few minutes at most.

    Our support site will still be available during this time, you can view our live server status at https://support.hostasean.com/status/

    Thank you, we apologise for any inconvenience caused.

  • Date - 06/04/2017 18:58 - 06/04/2017 20:33
  • Last Updated - 07/04/2017 02:55
Scheduled Upgrade & Maintenance (Resolved)
  • Priority - High
  • Affecting Server - web01.hostasean.com

  • We're planning to update some of the core software packages on Cambodia Web Server 1 on Sunday 12th March, 2017 (ICT - Cambodia time).

    This may cause intermittant connectivity issues to your websites and email during our work.

    Our customer support portal will be unaffected during this time if you need any help please log in to your client area at https://manage.hostasean.com/clientarea.php or view our live status at https://support.hostasean.com/status/

    Thank you, we apologise for any inconvenience caused.



  • Date - 12/03/2017 00:00
  • Last Updated - 12/03/2017 11:27
Testing (Resolved)
  • Priority - Low
  • Affecting System - Apps Server

  • Testing on our apps server.

    All finished.

  • Date - 21/02/2017 18:26 - 22/02/2017 01:29
  • Last Updated - 21/02/2017 19:16
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