Articles

 Are there problems with power reliability for the servers in Cambodia?

Regarding power, our main server nodes are located in central Phnom Penh. They're in a dedicated...

 Can we add services as we grow and need them?

Options such as SSL are add-on services can be added at any time, and you can upgrade or...

 Do you have a test IP address?

You can ping test our servers in Phnom Penh, Cambodia  96.9.75.1 Our Cambodia network is...

 Does HostAsean allow adult, warez or other illicit sites or content?

No. Please see our Terms and Conditions and Acceptable Use Policy for permissible and...

 Does HostAsean offer 24/7 support?

Yes; we use an online Help Desk for all support requests which is open 24/7/365. Just email...

 Does HostAsean offer a money-back guarantee?

If you are unhappy with your service then all our Hosting packages include a 30 day money back...

 Does HostAsean offer phone support?

For a variety of reasons we prefer support requests to come through our trouble-ticket reporting...

 How do I move my current site to HostAsean?

Each situation is different; however, generally, there are 3 basic steps you need to take in...

 How soon will my account be set up and ready for use?

Once you order and pay for a hosting package or domain name through our website, your services...

 Is my access 24 hours a day?

Yes; you will have access to your account 24 hours a day.

 Payment Options

Instant Online & Direct Payments We offer a wide variety of payment methods suited for...

 What are the main advantages of hosting locally in Cambodia or Asia?

The advantages of hosting locally are vastly increased page-load speeds for your website when...

 Where are your servers located?

Our high performance carefully managed web servers are located in Phnom Penh, Cambodia for the...

 Where is HostAsean located?

We operate all over ASEAN / Southeast Asia. Our base is in Phnom Penh, Cambodia and are a fully...

 Will my website still be fast for my customers in Europe or North America?

Yes, we are connected to key international links out of Cambodia. This links us with the...